Understanding Staff Pay Rules

Modified on Fri, 4 Nov, 2022 at 5:20 PM

Staff Pay Rules are user defined rules/conditions applied to services to automatically adjust the amount of pay due to a staff member. Adding Staff Pay Rules can be defined by Staff Type, Client Type, time of day, day of the week and Holidays, as well as combining multiple Staff Pay Rules.

Staff Pay Rules eliminate the need for manual pay adjustments. Staff Pay amounts are set for each individual service and for each staff member, allowing you to pay different rates to different staff members. They can be set in 2 ways:

a set amount for a service.
a percentage of the charge to the client.

Tip: Once you've created a service with all Price and Staff Pay Rules, if you need more services with similar rules, Clone the Service to copy all rules to a new service, then you only have to change the rates, instead of adding all of the rules again.

What is a Service Item?

A Service Item is a description and price for a service, such as a dog walk. Service Items are set for a time and date and then are assigned to a staff member to create the schedule. Service items appear on your Schedule, Service Orders, and Invoices.

How do Staff Pay Rules work?

Pet Sitter Plus applies Staff Pay Rules in order and stops as soon as a condition is met. For example, your default staff pay for a 30 minute Home Visit for 1 dog is $7.50:

if staff type is "Senior Pay level 2" the staff pay is $10.
if staff type is "Senior Pay level 2" and time is between 20:00 and 07:00, then staff pay is $11.50.
if staff type is "Senior Pay level 2" and it is a public holiday, then staff pay is $11.50.
if staff type is "Senior Pay level 2" and it is a public holiday and time is between 20:00 and 07:00, then staff pay is $13.
if staff type is "Senior Pay level 1" then staff pay is $8.50.
if the staff type is "Manager" no staff pay is due.
if none of these conditions are met, then staff pay is the default rate of $7.50.

So, if a service was scheduled for staff type "Pay Level 2" at 10pm on a public holiday, then the 4th condition is met and Staff Pay Rules further down the list are not considered, so pay would be set to $13.

Using the options to the right of each Staff Pay Rule, you can:

Edit = Pencil Icon. Edit the information in a Staff Pay Rule, such as pay amount.
Delete = "X" Icon. Deletes the Staff Pay Rule.