Sometimes there are mistakes made by staff when recording their time worked. If this is the case, you may need to "add a shift" to their day's work to rectify this.
- They may have not "started" a shift at an appropriate time. This would result in their timecard having discrepancies and potentially hours missed off their payroll.
- They may also have clicked "Clear Shift" on their mobile by accident, and then need that time added back on.
- They possibly recorded only one shift – for example, starting in the morning and ending in the late afternoon – but they may have taken off a couple of hours in the middle of the day. This would need to be adjusted so you don't have to pay them for hours they were not working.
Note: For a more in depth look at the functions and notifications available in the report, read View Staff Activity Report.
How Do I Add a Shift to a Staff Member's Working Day?
Navigation: Scheduler > GPS Monitor > Staff Activity
Step 1
- Choose the staff member's name from the drop down, and then select the date where the shift is to be added.
- Click "Reload."
Step 2
- Under the existing shift(s) on that day and click "Insert... "
Step 3
- Enter the start and time of the new shift, by selecting the time from the drop down menus for hours and minutes.
- Click "Add Shift."
Step 4
You can see that the new shift has been added under the original one, and the total shift work time for that day has been recalculated so when you run Payroll it will now be accurate.
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