Resending Service Request Email Settings

Modified on Tue, 04 Oct 2022 at 02:29 PM

When sending service request emails to a client who has ordered services online, you will likely use the same text for the Subject Line and the Email Body over and over. You can set a "default" email subject and or a default email template for a variety of different types of emails.

This saves you time because you won't need to type an email subject every time. This will ensure that the subject line includes all the information your need for your business.

How do I Set the Default Subject Line and Template for Emails to Clients or Staff Prior to Scheduling Services Requested Online?

Navigation: Admin > Settings > Email Settings > Email Subject Settings > Resending Service Request Emails

  • Enter some default text in the default subject line for "Resending Service Request Emails."
  • Click "Update."

Settings for resending service requests in pet sitter software

Emailing a Service Request Confirmation

In this example, when a client has sent in a request but you need to communicate with them before you schedule the services, the template “Resending Service Request Emails” has been selected as the default.

Settings for resending service requests in pet sitting software

When a client requests services online, an email is produced (see example below) detailing the services and dates requested.

Settings for resending service requests in dog walker software

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