CC Staff Services Cancelled Email

Modified on Fri, 30 Sep, 2022 at 3:28 PM

When a client cancels a service in their Portal, an email notification can be emailed to the company administrator, and it can also be emailed to the pet sitter assigned to the service.

Example:
  • You might want your pet sitters to receive a notification if the service is cancelled within 365 days of the service start date, in which case this value should be set to 365.
  • Likewise if you only want your pet sitters to receive a notification when services are canceled within 30 days of the service start date, this value should be set to 30.
  • To switch off notifications to pet sitters altogether, set this value to 0.


Will Staff Receive an Email About Services Canceled in the Client Portal?

Navigation: Admin > Settings > Service Request Settings > Advanced


  • In "Staff receives emails of service cancellations if within (days)" enter your chosen number of days.
  • Click "Update."

Set the limit for staff receiving cancellation emails in cat sitting software



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