Prevent Clients from Requesting Services With No Pet Registered

Modified on Mon, 29 Apr 2024 at 12:14 PM

There are a number of settings in Pet Sitter Plus that enable you to control how clients request services through their client portal.

Preventing clients from requesting services when they have no pet registered on their client portal, will further improve the Pet Information gathering features of Pet Sitter Plus and ensure new clients are adding all the relevant pet details to their portals prior to receiving or requesting services from you.

How do I Prevent Clients From Requesting Services When They Have No Pet Registered on their Client Portal?

Navigation: Admin > Settings > Service Requests > General

Toggle on "Must have at least one pet registered"
Click "Update."

Prevent Clients from Requesting Services with No Pet Registered in Dog Walking Software

When a client has not registered at least one pet on their client portal, if they access Request Services, they will be shown this screen and prompted to register a pet if applicable:

Show clients a prompt to register a pet if they request services in pet sitting software

Info: Further readingService Request Settings
Advanced Service Request Settings
Add a Pet Record
Client Portal