Do Credit Notes Sync to QuickBooks Online?

Modified on Mon, 19 Feb at 7:01 PM

For pet sitting businesses that invoice in advance of service in Pet Sitter Plus, credit notes are typically used when services are cancelled. 

Credit notes are fully supported by the Pet Sitter Plus QuickBooks Integration. 

What is a Credit Note?

  • Credit notes are recorded when a service that has already been invoiced is subsequently cancelled or decreased in value.  
  • Credit notes have the effect of reducing the value of the invoice to which they are attached by the value of the credit note.  

What happens to an Invoice when a Service is Cancelled in Pet Sitter Plus and Synced to QuickBooks Online?

  • In Pet Sitter Plus a credit note is a separate document that is attached to an invoice. 

A credit note in Pet Sitter Plus for Dog Walking Software

  • The original invoice in QuickBooks is amended to reflect the effect of the service cancellation (or cost reduction).  

Credit Note update in QuickBooks Online Integration in Pet Sitting Software

The financial outcome of a credit note has the same effect in each system, but the representation/display of a credit note is different.

Info: Further reading....

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