How Do I Edit the Check-in or out Time?

Modified on Thu, 23 Mar 2023 at 04:05 PM

Check-In and Out data are consolidated for review in "Staff Activity." The data helps you manage your staff and deliver service excellence to your clients. After reviewing notifications in the Staff Activity report, or after speaking with your staff, you can edit a check-in or check-out time if there is an error or the staff member made a mistake.

You are able to edit the check-in and check-out data through the Staff Activity Report or through the Schedule.


There are two places to start from when editing check in and check out times you can either Start from the Schedule or from the Staff Activity Report. The navigation is slightly different depending on whether you are on Desktop or Mobile.


TABLE OF CONTENTS

How Do I Edit the Check-in or Check-out Time on a Desktop?


Note: The process is the same for check-in and check-out times.


Option A:  Access the visit item through the Staff Activity Report

Navigation: Schedule > GPS Monitor > Staff Activity


Access Staff Activity via a desktop in Dog Walking Software


Option B: Access the visit item through the Schedule

Navigation: Schedule 

Access the visit item through the Schedule in Pet Sitting Software

  • Click on the Service item that needs the check-in/out time cleared or adjusted, which will open up the visit item for editing.
  • Navigate to "Activity" in the menu.

Access Activity from the Scheduler to edit service time in Pet Sitting Software

  • Clear or Adjust the time
  • You can clear the time stamp so that your staff can check-out by clicking on Clear
         OR
  • You can manually adjust the time(s) by clicking on "Adjust Times... "

Clear check in/out time on a Service in Pet Sitting Software

  • Adjust time as needed, paying attention to the AM and PM buttons

Adjust the check in/out times in a service item in Pet Sitting Software

  • The new time is displayed and the staff member's timecard is adjusted. 
  • If there are Service Exceptions "Short service" and "Late checkin" these will be removed. 
  • "No location" is added because there is no GPS location for the new time since it was added by an admin.

View adjusted service time in Pet Sitting Software


Tip: You can update your profile preferences including being able to View Labels in the Icon Menu and enhancing the screen density


How Do I Edit the Check-in or Check-out Time on a Mobile Device?


Note: The process is the same for check-in and check-out times.

Option A: Access the visit item through the Staff Activity Report

Option B: Access the visit item through the Schedule

Change a Service Check in Check out Time from the Schedule in Dog Daycare Software

  • Click on the Service Item you need to change the Check-in/Check-Out times for

Change a Service Check in Check out Time from the Schedule in Dog Daycare Software

  • Click on the 'Hamburger' icon in the top right of your device screen

Change a Service Check in Check out Time from the Schedule in Dog Daycare Software

  • Click on "Activity" from the menu

Access the Service activity to change the Check-in Check-out time in Cat Sitting Software

  • Clear or Adjust the time
  • You can clear the time stamp so that your staff can check-out by clicking on Clear
         OR
  • You can manually adjust the time(s) by clicking on "Adjust Times... "

Access the Service activity to change the Check-in Check-out time in Cat Sitting Software

  • Make the appropriate changes to the Check in / Check Out Times
  • Click "Update."

Access the Service activity to change the Check-in Check-out time in Cat Sitting Software

  • The new time is displayed and the staff member's timecard is adjusted. 
  • If there are Service Exceptions "Short service" and "Late checkin" these will be removed. 
  • "No location" is added because there is no GPS location for the new time since it was added by an admin.

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