Getting Help and Guidance in Pet Sitter Plus

Modified on Mon, 31 Mar at 11:49 AM

Pet Sitter Plus includes a variety of built-in tools and resources designed to support you—whether you're brand new to the software, revisiting features, or customizing settings to suit your business.


Whether you're starting out, exploring new functionality, or planning for future growth, there’s a support option that matches your learning style:


The Learning Zone

A central hub of self-paced video tutorials that walk you through key features and workflows. Ideal for visual learners who prefer step-by-step demonstrations.


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The Information Icon

Click the on-screen "i "icon to view a quick explanation of the key features or settings you're currently working with.


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On-Screen Guidance

Use the >>Show More options found on many pages to reveal helpful links, related articles, or topic-specific videos relevant to what you're viewing.


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Knowledge Base

Browse our comprehensive library of articles covering setup, features, and customization, available anytime to help you get the most out of every area of the software.


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The Support Widget

When enabled, the Support Widget it is accessible from every page at the bottom right corner of your screen. Our Support Widget is a helpful tool for Business owners and Administrators to quickly access and navigate our vast knowledge base from within your system.


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Software Coach

Work with your dedicated Software Coach for personalized setup and support. Your Software Coach is available via phone, email, text, WhatsApp, or Zoom, whatever suits you best.


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