In order to be able to take payment automatically with a bank account it must be set as default. This may be the case even if there is only a single bank account on the client's account.
How does a Client change the Bank Account they want payments to be taken from?
Navigation: Click the link "go to portal" from any Client's account > Payment Methods > Click "Add or Change Payment Method"

- On the new bank account you want payments to be taken from, click "Make Default."

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