Service Item Timeframe

Modified on Tue, 1 Apr at 12:55 PM

You can add a period of time (in hours/minutes) to either side of a scheduled time that a service must be started within, eg. timeframe ± "30 mins" means a 10:00AM Service, must be started between 9:30AM (30 minutes before the scheduled time) and 10:30AM (30 minutes after scheduled time).

A default timeframe can be set for each service, and it can be changed when scheduling or editing a service.

If you schedule a service with a timeframe, is visible in the following locations:

Staff Schedule
Staff Dashboard
Admin Schedule

Tip: To show timeframe on the schedule, set "Show Time" to "Yes." You can default all services to "Show Time" in How do I Show the Service Time in the Schedule?

What is a Service Item?

A Service Item is a description and price for a service, such as a dog walk. Service Items are set for a time and date and then are assigned to a staff member to create the schedule. Service items appear on your Schedule, Service Orders, and Invoices.

Tip: For more onscreen help click the "i" icon next to any field for a detailed description. You can also click "Show more >>" at the top of each screen to access further explanation with links to our extensive knowledge base and tutorial videos in the Learning Zone.

How Do I Give a Service a Timeframe?

Navigation: Admin > Services > Service Items > Select Service Item > Time Blocks/Time

Step 1

Click on the service item to edit.

Click on the service item you wish to edit in dog walking software

S tep 2

Click "Time" from the Time Type menu.
Toggle ON "Associate a Timeframe with Time.
Click the drop down options for Default Timeframe ±.
Select a timeframe to apply to your service.
Click "Update."

Set a timeframe in which to deliver your service in dog walker software