What are Non-Chargeable Services?

Modified on Tue, 8 Oct at 2:04 PM

A non-chargeable service is used when you want to add a service so that it appears on the schedule but does not appear on the client's invoice.

Tip: For example, you may provide dog daycare that includes a free daily walk. To schedule that walk so it appears on the staff's schedule and not on the client invoice, you need to create a service called Daycare Walk and set it to "non-chargeable."

What is a Service Item?

A Service Item is a description and price for a service, such as a dog walk. Service Items are set for a time and date and then are assigned to a staff member to create the schedule. Service items appear on your Schedule, Service Orders, and Invoices.

How Do I Make a Service Non-Chargeable?

Navigation: Admin > Services > Select a Service > Advanced

Step 1

Click on the service item to edit.

Select the service item you wish to edit in your pet sitting software

Step 2

Toggle "Non Chargeable" to "ON."
Click "Update."

Set your service to be non-chargeable in dog day care software

Once Updated, the non chargeable service Client Price is set to zero and is greyed out.

Non Chargeable Service zero client price in dog walking software

In addition, Price Rules are no no longer accessible

Price Rules or variations to a price not accessible in a non chargeable service item in dog sitting software

Note: If the service item is changed to a chargeable service at anytime, the previous client price and price rules will be accessible.